In an age where Corporate and Commercial Banking are undergoing profound technological transformations, captivating and retaining customers take center stage. iGTB, the transaction banking specialist of Intellect, referred to this phenomenon as the “Consumerisation of Commercial Banking” at SIBOS 2023 in Toronto. eMACH.ai, unveiled at the event, stands as the world’s most expansive open finance architecture, empowering institutions to craft bespoke solutions. One of the pivotal moments of the event was our collaboration with Microsoft with the launch of iGTB Copilot. This partnership generated a palpable buzz, underscoring our ability to harness cutting-edge technology to drive transformation. Manish Maakan, iGTB CEO, and William Borden, Corporate Vice President of Worldwide Financial Services at Microsoft, stood at the forefront of this momentous launch, symbolising the potential that collaboration holds for the future of transaction banking.