Ithala chose Intellect’s fully integrated Digital Core solution to enhance customer satisfaction, streamline operations and deliver a holistic Digital Banking experience. IDC brings together a formidable proposition that will enable Ithala to expand its retail financial services, savings and investment products, and lending products across multiple segments, thereby contributing to the province’s socio-economic development. It will also help Ithala upscale their operations and open new branches in other provinces around the country.
With its vigorous Digital 360 proposition, and powered by a robust product configurator, IDC will enable Ithala to drive their primary bank aspirations with rapid launch of customised products such as Student, SME and Agriculture loans, Debit Cards, Rural Savings/loans and other specialized offerings.
Danny Zandamela, CEO, Ithala SOC Limited said: “The implementation will allow us to accelerate our digital banking transformation journey and see us achieving our ambition of obtaining a full commercial banking license and become a State Bank. It will make Ithala one of few players in the South African market to have a fully digital banking system.”