Host Elizabeth Dempsey, Manager of Event Strategy and Engagement at Payments Canada, introduces “Takin’ Care of Business (Every Working Hour) — The RTR Reality.” Moderated by Intellect Design Arena’s J.D. Penner, this panel brings together ecosystem leaders to discuss the strategic shifts of an always-on, 24/7 financial landscape.
In this episode, you will hear how Canada’s top decision-makers are navigating:
- Strategic Agility: Remaining competitive in a landscape where markets never close and customer expectations run continuously.
- Product Strategy for Always-On Banking: Evolving product suites to maximize real-time processing and instant settlement.
- Continuous Liquidity Management: Moving capital safely, efficiently, and predictably outside traditional operational hours.
- Client Demands: It’s not all about speed, it’s about enabling better end-user experiences with real-time data, insights while protecting their financial interests
Moderator
J.D. Penner, VP, Wholesale Banking and Payments Practice Lead, Intellect Design Arena
Panelists
Jude Leclerc, Senior Vice President, Transaction Banking, Commercial Banking, CIBC
Dougal Middleton, Head of Canada Payments and Treasury Services, J.P. Morgan Payments
Steve Miller, VP, Cash Management, Royal Bank of Canada
Todd Roberts, Senior Partner, Market Infrastructure and Payments Leader, Deloitte Canada
From navigating complex market shifts to empowering financial institutions, this conversation offers a clear roadmap for leaders steering Canada’s real-time financial evolution
About Payments Canada
Payments Canada is the public-purpose organization that underpins the national economy by operating Canada’s payment clearing and settlement infrastructure.


