Takin’ Care of Business (Every Working Hour) — Canada’s Real-Time Rail Reality

Host Elizabeth Dempsey, Manager of Event Strategy and Engagement at Payments Canada, introduces “Takin’ Care of Business (Every Working Hour) — The RTR Reality.” Moderated by Intellect Design Arena’s J.D. Penner, this panel brings together ecosystem leaders to discuss the strategic shifts of an always-on, 24/7 financial landscape.

In this episode, you will hear how Canada’s top decision-makers are navigating:

  • Strategic Agility: Remaining competitive in a landscape where markets never close and customer expectations run continuously.
  • Product Strategy for Always-On Banking: Evolving product suites to maximize real-time processing and instant settlement.
  • Continuous Liquidity Management: Moving capital safely, efficiently, and predictably outside traditional operational hours.
  • Client Demands: It’s not all about speed, it’s about enabling better end-user experiences with real-time data, insights while protecting their financial interests

Moderator

  • J.D. Penner, VP, Wholesale Banking and Payments Practice Lead, Intellect Design Arena

Panelists

  • Jude Leclerc, Senior Vice President, Transaction Banking, Commercial Banking, CIBC

  • Dougal Middleton, Head of Canada Payments and Treasury Services, J.P. Morgan Payments

  • Steve Miller, VP, Cash Management, Royal Bank of Canada

  • Todd Roberts, Senior Partner, Market Infrastructure and Payments Leader, Deloitte Canada

From navigating complex market shifts to empowering financial institutions, this conversation offers a clear roadmap for leaders steering Canada’s real-time financial evolution

About Payments Canada

Payments Canada is the public-purpose organization that underpins the national economy by operating Canada’s payment clearing and settlement infrastructure.

Takin’ Care of Business (Every Working Hour) — Canada’s Real-Time Rail Reality