Transformation Overview
AFC Commercial Bank, a prominent licensed commercial bank in Zimbabwe and a key entity within the government-owned AFC Holdings, executed a full digital core modernization to eliminate the constraints of a rigid, monolithic legacy system. By implementing the eMACH.ai Core Banking and Digital Engagement Platform (DEP), the Bank transitioned to a composable architecture to better support the agricultural sector and the wider Zimbabwean economy.
Despite the challenges of slow time-to-market and an outdated core that required lengthy code changes for new products, success was ensured through a unified platform that provides real-time balance updates and high-speed processing. This transformation has empowered the Bank to move away from outdated balance files to a scalable, extensible system that significantly reduces total cost of ownership (TCO).
Business Impact
- End-of-Day Efficiency: Achieved a 94% reduction in End-of-Day (EOD) processing time, dropping from 8 hours to just 30 minutes
- Processing Speed: Greatly increased throughput to 90 Peak TPS (Transactions Per Second), compared to the previous Transactions Per Minute (TPM) capacity
- Customer Adoption: Successfully migrated over 50,000 customers to the new platform, with more than 10,000 daily logins
- Digital Transaction Volume: Instantly processes over 30,000 financial transactions and more than 200,000 digital inquiries (such as balance checks) daily
- Transaction Velocity: Reduced individual transaction times to less than a minute per transaction
