This webinar, moderated by Robin Amlot (Managing Editor, IBS Intelligence) and featuring insights from Al-Amin Sadruddin Merchant (Group CTO & Digital Transformation, Exim Bank Tanzania), Charles Washika (Director ICT and Innovation, Co-operative Bank of Kenya), Raju Daryani (EVP & Business Head, eAMCH.ai Core Banking Intellect Design Arena), and Vincenzo Casillo (Principal, Cedar Management Consulting), explores how core modernization serves as the essential foundation for a thriving digital ecosystem. Moving away from rigid, legacy-bound architectures that act as a barrier for 56% of banks, the session highlights how African financial institutions can transition from “order-taking” legacy models to agile, customer-centric “agenda setters” that drive continental innovation.
Insights from the Session
- The Global Momentum: Understand the five seismic shifts in banking: Contextual Personalization, Open Finance, Composable Banking, Cloud for Scale, and Real-Time Payments. These trends are driving acquisition costs down to $5–$35 for modern banks, compared to $100–$200 for legacy peers.
- The African Digital Surge: With smartphone penetration set to hit 66% by 2025, the “Channel is the Brand.” The session explores how “anytime-anywhere” self-service and persona-based journeys are replacing physical branches to meet the demands of a mobile-savvy demographic.
- The Legacy Roadblock & Data Clean-up: Learn why 20–25 years of fragmented data must be automated and “cleaned” to fuel AI. A modern UI is ineffective without a high-quality back-end migration that enables real-time insights and prevents revenue leakage.
- eMACH.ai – The Composable Foundation: Discover the power of an architecture built on Events, Microservices, APIs, Cloud, and Headless technology. With 350+ microservices and 2,000+ Open APIs, eMACH.ai allows banks to pick and choose capabilities for a future-proof, “Cloud-Native First” ecosystem.
- De-Risking Transformation: Success requires an MVP-driven approach and a “One Team” mindset. Insights from the Reserve Bank of India (RBI)—an $80M transformation completed in 21 months—demonstrate how to achieve predictable outcomes and process $2 trillion in transactions with total resiliency.
- Revenue & Operational Excellence: Explore the impact of a comprehensive pricing engine and CRM tracking. By monitoring the entire customer journey from start to finish, banks can arrest revenue leakage and provide personalized “delightful” experiences through automated alerts and 24/7 support.
- Choosing the Right Partner: Selection is the most critical step. The right vendor provides more than technology; they offer local market expertise and strategic “hand-holding” to navigate regional regulations and the fundamental paradigm shift in people and culture.
