The Future of Payments: AI, Instant Payments & CBDCs | Michael Whitehead and Tapan Agarwal at EBAday 2024

What does the future of payments look like?

Recorded at EBAday 2024 in Lisbon, this exclusive Finextra TV interview features Tapan Agarwal, Global Head of Product, Payments at Intellect, and Mike Whitehead, discussing the technologies and trends redefining the global payments landscape.

From the rapid adoption of instant payments and ISO 20022 to the growing role of Generative AI, CBDCs, and fintech partnerships, the conversation explores how banks can modernize payment ecosystems while staying ahead of regulatory change.

In this interview, you’ll learn:

  • The rise of instant and cross-border real-time payments
  • How ISO 20022 is unlocking richer payment data and new value-added services
  • The role of Generative AI in payments intelligence and banking operations
  • Emerging use cases for Central Bank Digital Currencies (CBDCs)
  • Why fintech partnerships are accelerating banking innovation
  • Strategies for navigating evolving payment regulations
  • How banks can build future-ready payment platforms

As payments become faster, smarter, and increasingly embedded into digital ecosystems, financial institutions must embrace modern architectures, AI-driven insights, and collaborative innovation to remain competitive.

Learn more about Intellect Global Payments: 

Payment Processing Solutions for Banks & Enterprise

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The Future of Payments: AI, Instant Payments & CBDCs | Michael Whitehead and Tapan Agarwal at EBAday 2024