Contextual Banking Experience – Retail (CBXR) is a cloud native, Microservices based composable Digital Banking Platform from Intellect Global Consumer Banking (iGCB), which address all the lifestyle needs of a customer through a single platform.
The platform analyses the end customer’s behavioral, psychographic and social media interactions through AI and ML models to deliver hyper personalized experiences. By connecting with third parties like eCommerce and FinTech’s, through APIs, Contextual Banking Experience – Retail (CBXR) gives banks countless opportunities to offer curated products and services to their customers.
The platform can be integrated with Intellect Digital Core or any other core platform of choice.
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Clientele
We value our clients and are committed to provide
innovative solutions for all their needs.
Highlights
Product Highlights
Acquire faster
Digital Self Onboarding with AI enabled Facial & ID Match
Liveness Check
eKYC, Credit & Risk Profiling
Anomaly and Pattern Detection during Onboarding
Refer a friend and other acquisition-based marketing campaigns
Online real-time account creation in less than 3 minutes
Real-time interaction with Google Analytics & Salesforce
Account and Loan Origination
Retain better
eCommerce marketplace
Contextual cross-selling and upselling
Social banking
Gamification
Personal Finance Management (PFM)
Community financing
Contest & Content Management
Loyalty and Rewards
Engage easier
Online real-time credit evaluation through intelligent evaluation engine
Flexi credits/ Micro Credits/BNPL/Consumer lending
Convert POS and online transactions into EMI
Risk based pricing
ESG data and score card with ability to reduce end customer’s carbon footprint in a click
Enterprise loyalty management
Add family members and set up goals for each member including kids
Personalize
Persona based digital banking experience
Ability to personalize dashboards and alerts
Campaign Management
Cross selling & Up-selling
Auto customer re-segmentation and relationship-based pricing and interest computation
Personalized offers based on location or behavior
CRM
Innovate
Contextual experience enabled through behavioural modelling
Composable scalable architecture
API powered design studio
Pre-packaged journeys
Experience layer supported by back-office processors
Agile delivery model
Regulatory compliance & risk management
SDK Toolkits
Accolades
Accolades
Driving customer value & market leadership.
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